Audio Desk Vinyl Cleaning System

Recently local dealer was kind to offer an exchange of a brand new set since they just received a batch of new shipment. 3 sets brand new out of the box, none works! First set: rollers not moving. Second set: the water doesn't pump up. Third set: Doesn't turn on at all. That's how unreliable it is. I finally gave up and asked for a replacement of a different RCM. a

My unit rollers are not rotating! Has anyone experienced this problem? Send an email to Audiodesk Systeme but no response.

It just a few months old so it should be new version. I bought mine from a shop in Singapore where I live. Sad to say the distributor here are not very helpful about it and it will not be jusify for me to pay the return shipping cost to Germany. As some have mentioned, it's a very nice machine when it's working, but now it not. Sent a few emails to Audiodesk and there's no response at all. A real disappointment.

Hi Tbg.

The LP is rotating but not the cleaning barrels which I've problem with.

It's a big disappointment. A great machine but only when it's working. With it's reliability problem and very poor after sales service, I strongly don't recommend this machine, especially at this price. However, I'll still consider if he come out with a new and better machine that manage to solve all the issue.