Audio Companies with Integrity??


Interaction with Audiophile companies and AudiogoN members have been (for most part) positive through the years. There have been a few, however, that have gone 'above and beyond' to ensure that the customer was satisfied. To that end, I would like to give a 'shout out' to Audioquest that recently made a situation right when they really didn't have to. I won't go into the details, but suffice to say, that when the need arises I will not hesitate to buy from them again and will recommend their products and service to anyone who values my opinion.

For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.
brauser

Showing 1 response by rushfan71

Manley Laboratories Chino, CA.
I can say first hand that not only does Manley produce some of the finest tubed equipment in the business, I feel that there dedication to the customer and their satisfaction is on par with the best in the biz.

Just recently I emailed Manleys service department with a question about my Chinook after I got it back from having a warranty repair done.
Well to my surprise I was responded to by none other than EveAnna Manley herself.

We shared a extensive email thread which went on to include much more than the original subject of my email.
Great woman who's pride in her company and its products really shows.