Audio Companies with Integrity??


Interaction with Audiophile companies and AudiogoN members have been (for most part) positive through the years. There have been a few, however, that have gone 'above and beyond' to ensure that the customer was satisfied. To that end, I would like to give a 'shout out' to Audioquest that recently made a situation right when they really didn't have to. I won't go into the details, but suffice to say, that when the need arises I will not hesitate to buy from them again and will recommend their products and service to anyone who values my opinion.

For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.
brauser

Showing 1 response by rbyington711

Kent English at Pass Labs 
Just about anyone at PS Audio. I purchased the first generation DAC used had to be over 10 years of age.
Could not get an update to download even after spending an hour on the phone with a PS Audio tech
He then sent me the update an a memory card at no charge. My thought was that if this company did this much on a unit that was at least by this point second hand. Maybe I should buy some new gear from them
So I purchased a new DAC, a BHK pre amp and BHK amp and a power plant 20 could not be happier