Audio Companies with Integrity??


Interaction with Audiophile companies and AudiogoN members have been (for most part) positive through the years. There have been a few, however, that have gone 'above and beyond' to ensure that the customer was satisfied. To that end, I would like to give a 'shout out' to Audioquest that recently made a situation right when they really didn't have to. I won't go into the details, but suffice to say, that when the need arises I will not hesitate to buy from them again and will recommend their products and service to anyone who values my opinion.

For discussion purposes, would anyone care to raise a glass to a company that in your opinion deserves some love.
brauser

Showing 1 response by mrklas

The last 12 months has resulted in me not traveling every week and I took the opportunity to listen to music and upgrade my system.

I've had some very good interactions with a few companies:

Audio Concepts - a Dallas hi fi shop has been a great resource.  I have purchased a few items from them including demo items and have other components I've owned or bought as demos...either way they have been incredible resource for me.

McIntosh - I purchased a demo and registered it for the warranty and was informed by the company it was previously owned.  After an email exchange - I received a phone call and the woman on the other end actually researched the dealership and noticed they changed their name and saw I was the original owner and registered the warranty for me.

Bluesound - I'm not the most knowledgeable computer person and it took me several attempts to set up a media server successfully.  And if would have never been set up successfully let alone tied in without the help from the customer service folks at Bluesound

I can be short on patience - I have found the 'community' is passionate about their business.  And others comments confirm there's a lot of good companies and people out their who love music and find a way to connect with others through music.

Honorary mention to Spec's who is the libations distributor who often enhances Music with Friends Fridays.