Audio Aero Prestige new trans cannot read cd/sac

I assume this player has the dsd readout? Does this happen with all sacd's? Had mine for a month;everything is fine. There are a couple of threads re. this player. Some of these owners with more savy might post or you might contact them.

This just happened to me tonight--- The player wouldn't play ANY DISC,---I turned it off right by the iec.at the back.--- That was all it took.---Do they all go to FULL VOLUME as they reboot??? This happened tonight and when I started it up for the first time.

I love my player so much it would be a hardship if mine had to be "collected" and sent back. I also discovered: The remote works 10xs better if I bounce the beam. Say 180 from the face plate. For weeks I'm getting half way up;stretching trying to point the remote at the player.(on my right) Now I can just sit back,point the remote to the left, and enjoy.
I never had any sacds before. I now have 5 but my best sounding disc is an xrcd. As a long-time Carpenters' fan I have most of their stuff. I did get to hear them live in the '70s.
There's nothing like hearing stuff you 'love' at a higher resolution.
I have played their stuff 100's of times so I know what is on each track; or so I thought.

Thanks for that tip,Peterd.