Happened on this thread by chance while browsing other audiophile stuff... Read every single post and laugh-cried all the way through. I owned the M3A back in the 90's. In time, AI announced the backlit knob and stepped attenuator upgrade. I remember driving my unit to the Pleasanton, CA location once they'd confirmed by phone that the upgrade was indeed possible with the edition I had. I have long since forgotten how many months I had to wait for the overhauled piece to be returned to me, but reading the stories in this thread I do recall it was a very long time, with excuses made along the way. Like many here, I did love the M3A before, and even more after those upgrades, but I eventually moved on to better tube preamp offerings, of which there have been many...
Audible Illusions M3B question
I month ago I decided to trade in my older AI Modulus 2 for a new M3B, sending in my money for a trade-in and have heard nothing since. My emails have gone without response, and phone calls to Jerry (described as service manager) are not answered and with no voice message ability--just rings. Needless to say, I am becoming worried that I've been scammed by these folks. Has anyone encountered similar issues? Any suggestions?