Rotel has exceptional customer service. I believe their amplifiers are built robustly and perform like workhorses with a robust and rather forward sound. Unfortunately, my experience with their preamps only tested how good their service and customer service departments were; I had three consecutive preamps returned with electronics issues before being upgraded for free to the next higher model. That unit was defective within a year as well. It sounded fairly good, but I don't think I'd buy Rotel again. I've owned Arcam equipment in the past as well, and I think that might be a better choice for a bit more money.
Calgarian
Calgarian