Post your issue on the Klipsch Audio forum for Aragon Electronics. They are usually pretty responsive. The techs monitor the site: //forums dot klipsch dot com/forums/20 dot aspx
Or, send a note to Klipsch Customer service:www dot Klipsch dot com/support
HTH
Or, send a note to Klipsch Customer service:www dot Klipsch dot com/support
HTH