Anyone heard the E.A.R. "Acute"?

I talked to my tech about EAR products. He said the products sound good but the way they are put together is not first rate. He also said they used the cheapest parts available. He said for what they are charging you should get a better made product.

I always thought Van Alstine priced their gear at the lower end of the spectrom. It seems like EAR prices their gear on the higher end of things. I think the biggest problem with EAR is there customer service. I have read quite a few threads about their lousy customer service. Though no one has ever complained about the sound quality.