Anyone have this turntable issue?


Whenever I set my cartridge on the record, I hear a loud pop. This is with the volume turned down all the way. It seems to be the stylus entering the groove. I have done everything to avoid static in the system. I'm quite sure it is not static. Just one loud pop when the cartridge is lowered. No problems after that. I cannot imagine how that impulse noise gets to the speaker with zero gain on the preamp/processor. How can this happen?!
thejeenyus54

Showing 3 responses by thejeenyus54

I have the SOTA Nova with SME V and Ortofon Quintet Black. Ortofon ST7 step up and Sutherland DUO Phono amp into Bryston SP3 preamp. Everything is grounded, air is humid. I use Furutech static discharger, I don't brush my records, and I have a static drain on the turntable. Not much chance of static here! Even if it were static, how could it pass the volume control which is turned all the way down?
Everything is grounded properly as described in the manuals. I believe we have hit on something with the MUTE button though. There is no MUTE button on the front panel of the SP3 processor but when I select MUTE on the SP3 remote, the problem is solved completely. Now the problem is I don't want to have to go to the remote every time I use the turntable. I always thought volume all the way down was the same as mute. Apparently not. Anyone have any idea what is going on here?
Got it solved. Too much gain. Turns out there is an analog trim in the Bryston that needed to be engaged. Thanks for all the suggestions!