Boltz has stolen $356 from me. I ordered a CD rack and cancelled it a few weeks later when I learned that it wouldn't ship for months. "Heather" confirmed the cancellation in writing. Two weeks later, they charged my credit card. No response at all from the company when I demanded they refund the money immediately. I've disputed the charge with my credit card company which will take 2-3 months to process and submitted a complaint with the Arkansas Attorney General's office. I am posting this in the many places that people are discussing how Boltz stole from them in the hope that I can help prevent other people from making the mistake of doing business with them.
Anyone else get burned Boltz
Purchased an extension rack for one of my Boltz Racks back in November of 2022 that still has not shipped. Been having frequent emails back and forth with a Heather there who has thrown out evert excuse beside they do not have money; had employees out due to covid, supply chain issues, waiting for a part for a machine and now a machine is broke. Really bummed as I really like their product and needed to add on, but it looks as if it is not going to happen. Heather said they would reverse the charges on my credit card, but it’s been a couple weeks after the 3-5 days they said it would take. Finally contacted my card provider and they are going to do what they can but I am guessing Boltz is gone as they don’t answer the phone or return calls. I'm sure people are buying less storage media racks as most are streaming which didn't help this company. Curious if others have had a similar experience with Boltz Furniture?