Racamuti has your answer above. Try setting your arm differently. You'll find the right base balance that works with your system by doing this. Also recheck your tracking force. No need to send your table back.
What cart are you using?
I owned the same table for about a year. Had same concern. Problem was easily resolved per above. Try it before complaining to UPS or dealer but try promptly just in case you need to make a UPS claim or send back to dealer for some other problem.
What cart are you using?
I owned the same table for about a year. Had same concern. Problem was easily resolved per above. Try it before complaining to UPS or dealer but try promptly just in case you need to make a UPS claim or send back to dealer for some other problem.