Any UPS horror stories?

Thanks for writing in guys! The unit I send out was a Golden Tube audio SE-100, power amp. It weighs about 90 lbs including boxes. It was in perfect shape before I sent it out. When the buyer received it, the tramsformer was sticking out to the side. UPS initially said it was not packed right-- funny since I used all the original packaging material and double-boxed it. I've been trying to fight them for the past couple months, but they never get back to you. I'm crossing my fingers for tomorrow's inspection. Hope I don't have to take any further action.

I had a visit from UPS, and they finally gave in. But of course, they had to give me a hard time about it-- saying that the box was not big enough to absorb the shock! Then, about 40 minutes of arguing, he calls his office and says, "Why didn't you handle this before? The amp's been sitting here for the past two months. It's double-packaged, and the packing material looks fine!" Double-talking Jive!!! It's finally over and I can rest easy. As for Ysim's comment, I had written "FRAGILE" all over the box along with bright yellow "HEAVY" signs. There's no packing material that'll prevent damage when you drop a 90 lbs amplifier from 10 ft above the ground. I wonder how much longer you're going to have luck with UPS, but be careful.