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Any Issues with Levinson 37

I am looking into buying a used Levinson 37 transport where the number of hours on the unit is unknown. Everything seems to work fine (I have it out on loan), the drawer works smoothly and all the mechanics seem sound. Played a few disk and there were no problems.

I wanted to find out what types of issues people have had with this unit, is the laser and transport mechanism still made, etc. . . Just trying to find out what I am getting into. I do know it sounds wonderful.

Thank you.
dewinkle

Showing 3 responses by jman66

jman66
54 posts
 
To clarify, when a unit is presented for service, they ask for your approval up front, for up to $1200 in repairs. They do this for two reasons:
1) With the approval, they can proceed on repairs rather than trying to contact you when they find the problem. This saves time and gets the unit fixed and returned quicker.
2) The $1200 amount is the maximum out of pocket you will spend for the repair, even if the repair exceeds $1200. You don't automatically get charged $1200, its only the maximum amount should the cost reach that or beyond. If the repair is less than $1200 then you'll only pay what that cost is.
Repair being both materials and labor.
BTW, a replacement transport is in the $1200 ballpark.

How do I know? I sent my No.37 back to Harman today for service - gulp...
jman66
54 posts
 
I called them on 7/11 for an RMA number...Upfront $1200 capped approval to do the necessary repairs. The repair cost could run from 0 up to 1200, anything over 1200 there is no charge for. This is for the No.37.
jman66
54 posts
 
Could be, but when the same unit is on its' second or third transport replacement, I don't think shipping is the culprit.
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