Any high-end dealers care to respond?


In ten years I have purchased goods from many high-end stores in three different states, and I would say that my good experiences equal the number of bad experiences. I never know from one visit to the next at my favorite stores if I'll leave excited about a purchase or cursing about a rude salesperson. Why are high end salespeople so fickle? Is it a reflection upon the owners or the industry? Is it the customers? Should I contact the owners and relate my experience?
ivory1

Showing 1 response by dekay

Maybe talk to the owner(s) or even the sales people (privately) if it bothers you a lot. I worked retail gourmet food and wine for seven years and had my good and bad days. I still regret putting the customer with a speech impediment out of my store (even though the only word that I could make out was "MF'er"), I probably could have handled it better.