Thanks to all for your replies. It's been over a month now, but I will be more patient.
Any Grado Warranty/Service Issues?
Sent a BRAND NEW Grado Platinum Cartridge back to them for warranty service 'cause 1 channel was completely "dead". Tried it on 2 turntables & 2 pre-amps to ascertain that it was not my front-end equipment.
USPS Tracking shows that they received it 8/4/08. Telephoned 5 times since to inquire of status of cartridge. Their reply each time was that Mr. Grado is "on vacation", "stepped out" and "will be back tomorrow". Hummmmmmm.......
Can anyone shed some light on them? Any one else experience problems with them? Thanks...
USPS Tracking shows that they received it 8/4/08. Telephoned 5 times since to inquire of status of cartridge. Their reply each time was that Mr. Grado is "on vacation", "stepped out" and "will be back tomorrow". Hummmmmmm.......
Can anyone shed some light on them? Any one else experience problems with them? Thanks...