Yes, recently had a 55+, female UPS employee, about 5'4", struggle with two 130 pound packages, clearly labeled. Needless to say, at some point, they had been turned upside down and their tops crushed, probably while she struggled with them in my parking lot. A strong, big man would have struggled with them and UPS was out of its mind to have her deliver them in one of their regular trucks.
Shipper should have freighted them but UPS said they could handle it and save him some money. Fortunately, I found replacement cabinets for these discontinued, $12K speakers
so the seller saved himself about $50 shipping and the new cabinets only cost $1400. Oh well, a penny saved...
No pay from UPS, the international seller of $60K multi-unit speakers had "not packed them properly."
This has happened to me before with UPS. I've been told items fall off the loading conveyor going into the plane and, in the instance of an amplifier dropped hard enough to burst its stainless steel chassis, sometimes land flat. You won't even see the damage until you unpack or if really unfortunate, fire it off and it goes up in smoke.
I have found UPS to pay (twice) if the item is packed by one of their shipping stores, with additional insurance, so add 30% to that estimated cost and you may be able to avoid this issue. (but probably not).
Shipper should have freighted them but UPS said they could handle it and save him some money. Fortunately, I found replacement cabinets for these discontinued, $12K speakers
so the seller saved himself about $50 shipping and the new cabinets only cost $1400. Oh well, a penny saved...
No pay from UPS, the international seller of $60K multi-unit speakers had "not packed them properly."
This has happened to me before with UPS. I've been told items fall off the loading conveyor going into the plane and, in the instance of an amplifier dropped hard enough to burst its stainless steel chassis, sometimes land flat. You won't even see the damage until you unpack or if really unfortunate, fire it off and it goes up in smoke.
I have found UPS to pay (twice) if the item is packed by one of their shipping stores, with additional insurance, so add 30% to that estimated cost and you may be able to avoid this issue. (but probably not).