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Andy Kim - Needle Clinic

I wanted to put this post out there about Andy Kim of Needle Clinic, located in Bellevue, Washington. As many may know, Andy is a cartridge re-tipper. I tried to find some older posts to add my comments but couldn't find them. So I'll start another OP. I just got my Lyra Kleos back from Andy today. Here's my comments.

My Kleos sounded a little off lately, so I thought it should be checked out. I sent it to Andy Kim. It turns out all that was needed was the stylus required a cleaning and polishing. Andy reported back that the stylus only has about 10 percent wear; IOW plenty of life left.

So I remounted the Kleos today and have been playing all types of music: rock and roll, classical, and so forth. The Kleos sounds wonderful; just great. Kudos to Andy Kim.

Fyi -- some may ask why I didn't send it to Peter Ledermann at Sound-Smith. I seem to recall reading somewhere that he's been unusually busy lately -- and with good reason -- and turn around might be a bit delayed. Also, I'm not sure Peter uses replacement cantilever/stylus assemblies that match (or at least come close to) the original. Andy does.
Anyway, that is a bridge I don't have to cross today.

Bottom line: Andy turned my cartridge within a week of receipt and I am pleased.
bifwynne

Showing 3 responses by mofimadness

mofimadness's avatar
mofimadness
4,936 posts
 
Bif...glad to hear you had a positive experience. I'm going to be sending him my Delos for repair.

Really helps to read good things about a company. Peter, (SoundSmith) has done 6-8 cartridges for me over the years and all have been excellent, but I agree that he seems really busy these days, that why I thought I'd try someone else.
mofimadness's avatar
mofimadness
4,936 posts
 
Jcoehler...was your Delos still under warranty? I have the same suspension problem with mine, but mine is about 3 years old, but only has around 250 hours on it.

I have talked to Jonathan several times about mine and he told me, (unless I didn't understand him correctly) that it would take 6-9 months to get it back and that Lyra probably wouldn't cover the cost of it. That's why I was looking at an alternative, but to read Jonathan's comments above, maybe they have changed the way they do things?
mofimadness's avatar
mofimadness
4,936 posts
 
Jcoehler...thank you very much for the info! I'll follow
what you did. I really appreciate your help! I'll let
everyone know how it turns out.

UPDATE: I used the email address that Jcoehler provided and
within just a few hours my Delos is already on the way to
Audioquest, then onto Japan for inspection/repair.
Audioquest has been EXCELLENT to work with.

I'll keep everyone posted as to it's progress.

Jcoehler, thanks again for the info!!!
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