Amp repair cost — is this right?


I recently sent my Musical Fidelity a308cr power amp off to be recapped. This amp is somewhere around 16-18 years old and one of the power caps failed. I contacted Musical Fidelity and sent it to a repair shop they recommended. Today I received an estimate to replace 18 caps, 8 of which are large power caps, resolder the boards, and re-bias the transistors. Basically a full overhaul. The quote I received, including return shipping (prob around $100) Is over $1,300 which possibly exceeds the value of the amp. That doesn’t include the $115 it cost me to ship it out. Having never had an overhaul done on a power amp like this, I’m wondering if anyone with experience can tell me if this sounds right. I guess I was expecting something more like $600-$800 but I don’t know why since I really don’t have a frame of reference. Perhaps it was the assumption it might be 4 hours labor (say $400) plus max $200 for caps. Is $1,300+ on track? Either way I’m going to be out the shipping cost plus a $160 fee paid for the estimate.
jnehma1

Showing 1 response by philkoan

I need to write a book of all cases that I have dealt with repair shops in the last 40 years. Here are just a few typical cases in my real life. A jumbo TV failed to turn on that costs $500 to replace a pair of $9 chips. Refrigerator company charges $260 to replace a $2 switch. It costs $500 to paint a corrosion furnace cap. Water softener company charges $500 to just dump the old salt and put a bag of salt that costs $15. A heating company charge $395 for a $25 heat sensor... and last but not least, a prominent high end company charges $900 to replace a 5-cent belt. They're all claims the values of "years of experience".
You're getting stuck with this service shop because you have spent $115 to ship your unit. If you want it back, you will need to pay at least $100 diagnostic fee plus $150 shipping and handling on top of your $115. Looking for another repair shop wont save you a considerable amount of money. The actual job to replace 8 capacitors is less than 30 minutes, and the cost of 8 capacitors is less than $100. The remaining is profit or "rip off" fee. Good news is you're not the first one or the last one. If you're really into the world of "high end", learn soldering technique and use
YouTube "how-to" video clips.