Why anybody would accept a brand new pair of speakers with damage is confusing to me. I would immediately return them to the manufacturer and give them the option of either replacing them with a mint condition pair at their expense or refunding my money. If they balked at either, I would immediately contact my credit card company (or in my case, my debit card bank and get the charges reversed). Then I would contact the better business bureau and send letters to every single audio publication as to my experience.
You wouldn't accept a brand new car from a dealership with dents in it, why would you accept a damaged and dinged up audio product?
If VA or any company did this to me, I would make it my personal resolution to expose them for what they are, everywhere I could.
You wouldn't accept a brand new car from a dealership with dents in it, why would you accept a damaged and dinged up audio product?
If VA or any company did this to me, I would make it my personal resolution to expose them for what they are, everywhere I could.