Am I asking too much?


I’ve  been looking to finally buy the cartridge my turntable - a restored Garrard 401 with Reed 3P tonearm - deserves.  So I sent a note to a local Koetsu dealer - wanting to support them over your typical big names (e.g., Music Direct, Upscale Audio, etc.) particularly during covid.  Though I’ve never bought from this local place,  I’ve visited them before a couple times, and live less than 10 miles away.   When I asked the dealer if they provide turntable set-up — remember, this is for a $7000 cartridge — he told me that they refer people to a local company for that (which means of course at an additional charge).

wtf?  So the only service provided by the local dealer is to order the cartridge that I can get cheaper on-line and then refer me to someone else to provide actual service.  Anybody else have a reaction to this?
128x128mdalton

Showing 1 response by cal91

millercarbon...A suggestion: Go to your window, open it, and shout at the top of your lungs: "I'm mad as hell and I'm not going to take it anymore!" You'll feel so much better after you get that built up anger (you say disgust) out of your system. All that just because a dealer wouldn't set up a turntable for a customer. I agree, he should, or at least pay for someone else to do it. Your reaction, and attack on the dealer, and other dealers, was a little over the top.