Aesthetix stellar customer service


I wanted to share a great customer service experience. I have enjoyed my Aesthetix Calypso pre amp for 5-6 years. The remote control stopped working last week. I e-mailed Aesthetix, told them the remote wasn't working and what I had done to try to get it to work. I got an e-mail back from Glenn in about an hour asking for the serial number and my address. I sent the requested info back and received another e-mail from Glenn stating that they would send me a new remote at no charge. It made my day, Thank you Aesthetix.
sgunther

Showing 1 response by rushton

Great people doing excellent work! Jim and Glenn are top notch. If you like Aesthetix, go ahead and LIKE their Facebook page if you've not done so already.
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