2. home-theater
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Acurus ACT 4 firmware update problem/question to owners

Hi!

I have an Acurus ACT 4 (16 channel) with some software bugs. A few specific menu points hang the device screen so that it has to switched off with the back panel power button.

I'm trying to resolve it with the firmware update, but can't understand how the hell it works. I select the update menu on a device, then it asks to connect the flashcard and then nothing happens.

Can anybody please help me to understand how the firmware update works on the ACT and/or probably share your experience resolving software bugs?
s2pak

Showing 5 responses by s2pak

s2pak OP
5 posts
 
Thanks a lot!

But one more stupid question: 🙂 where do you get firmware update file?  My search was unsuccessful so far. 
s2pak OP
5 posts
 
Oh... these guys know how to complicate simple things :))

Thank you for clarifications!
s2pak OP
5 posts
 
Does not help, unfortunately. 
s2pak OP
5 posts
 
I do hope to solve them too. But after your comment sending the device to service and upgrade is tempting too :)))

s2pak OP
5 posts
 
Yep. Spent two days testing, no bugs noticed. Some steps in the menu take time, but that’s expected from a computer-like devise. 
Main problem was to reach Acurus people since I did not receive any response to my email to support@

However, after the contact was established with you help, they were very helpful. 
Update procedure was set up in the most complicated way possible, however there was nothing unusual to the advanced Windows/Linux/Mac user. 😂

It seems like I will also have a chance to test Aragon Iridium monoblocks soon 😉. Those are out of my budget, but I’m very tempted to give them a weekly run with ACT4 at my home.


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