2. analog
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Acoustic Sounds Customer Service

I recently made my first purchase from Acoustic Sounds- 3-180 gram LPs and 50 of their poly lined inner sleeves. LPs are fine, but the sleeves were warped when I unpacked. I split into little piles to see if they would relax but never did. They bundle up when you try to put an LP away. So I did receive an RA from A. Sounds, but they refused to pay shipping back. I realize companies have policies but when they clearly have shipped an inferior or defective product, I believe they should look outside their policies and take care of the customer. So now I'm looking for another company (Music Direct?) to buy my analog from and also some inner sleeves that will lay flat. I know there's a recent thread on inner sleeves and I will read for recommendations. Anyone else unhappy with A. Sounds service?
ehaller

Showing 1 response by kurt_tank

kurt_tank
1,189 posts
 
I buy the MFSL sleeves from Music Direct, and I have never had a problem. They are somewhat expensive, ($20 for 50),but if you buy them in bulk, the price is fairly reasonable, (200 sleeves for $60, I think, based on memory).

FYI, I have bought some used records before that did have some generic sleeves that were, for want of a better word, "warped". It was annoying enough that I threw them away, and replaced them, so I can see where you are coming from.

Good Luck!
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