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Acoustic Signature Turntables

Has anyone else experienced any problems with their Acoustic Signature turntable? In particular, I have had major issues regarding the Alpha power supply and related customer support and so just thought I'd look into these problems more widely.

Thanks for your input
dgob

Showing 2 responses by acman3

acman3
4,284 posts
 
Reviving this old thread to add my problem with Acoustic Signature''s customer service.

On January 7th, I sent around $50 by Paypal for a belt. I received one reply on March 14th from Gunther, stating he had made a mistake, and would send the belt that day. I have heard nothing from him since, after many emails.

I have enjoyed his table and have no problems with the table. In fact, I was inquiring about upgrading motors, but I will not be pursuing that any further with Acoustic Signature.
acman3
4,284 posts
 
Analog_sa, sorry to hear about you're bearing problem. I have had no problem with my bearing, but your report is making me wonder about this table. I am surprised Gunther will even answer your email. Keep us informed of the progress, or lack of progress, of you're bearing. Maybe, it will run in, but sounds fishy, at least to me. Maybe someone here, with more knowledge, can help with the problem.

My spindle is OK. so maybe yours is defective.

Which table do you own, and how old is it?
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