A visit to the (Audio) Doctor

mastercylinder,

Yes a salesman's job is to sell but  that is a crude understatement.

In reality it is to help guide and provide data to enable the person to discover for themselves what qualities in what product is going to make the purchaser the happiest with the goal of what they are trying to accomplish.

Dave and Troy
Audio Doctor NJ

PS Crwindy it was our pleasure hosting you. 

Rsf507, what are you questioning? 

Crwindy found us on these posts and decided to pay us a visit he lives in NYC and was on his way to his CT home and figured he would check us out. 

He has never been to our store.

Many NYC audiophiles do not know about our store, they see our name at shows but don't necessarily put one and one together or didn't know that there was a store like us in the area.

If you are visting NYC come in for a demo and see for yourself.

We are a rocking store with many unique brands of gear not normally seen on display these include Light Harmonic's the Davinci, T+A , Rethem, Legacy, Aqua Hifi and many others. 

Dave and Troy
Audio Doctor NJ

Stringreen,

You should come over for a visit. Our shop is all about selection and finding brands which represent tremendous value.

We have three of the top rated reference loudspeakers currently on the market, the Paradigm Personas, the KEF Blades, and the Legacy Aeris.

One of the reasons many people who acutally visit the shop come away with a good impression is the fact that we have such a wide selection of state of the art products and in each catagory we usually have several choices, so for example in affordable speakers we carry KEF, Dali, PSB, Legacy, Rethem and Paradigm.

Most stores in the New York tri state area have a very limited selection and usually feature one predominant brand as being the best in the price range.

We love to be able to offer our clients a choice as each product brings something to the table

If you would like to hear any of our products please feel free to contact us.

Thanks

Dave owner
Audio Doctor NJ

Stringreen perhaps you should come in for a visit.

What people who visit our shop love is a true selection of products as well as having many of the best brands which consistantly outperform many much more expensive ones. 

Take Legacy for example a pair of Signatures costs 7k and you can compare that speaker to a pair of Wilson Sabrinas or a set of Vandy Quattros Ct which are both 14 to 16k speakers

The Legacy Aeris at 24k puts most 62k speakers to shame 

In fact we have three of the top choices in reference loudspeakers from Kef, Paradigm, and Legacy.

Our selection of digital products include Lumin, Aurrender,Naim,T plus A,Aqua Hifi, Light Harmonic, Mytek, NAD, Innios & Baetis servers. 

In the entire tri state area we have the widest selection of truly outstanding music making equipment, setup in a private home with acoustics that duplicate real world enviornments.

Long story short if you are looking for a store which dares to follow its own path which offers in each price range a wide selection of truly amazing products give us a ring.

Dave owner
Audio Doctor

I love it Stringreen, you managed to make a pitch for JR in an Audio Doctor post.

Lets see if you want to see all the hotest brands and want an alternative to most of the other NY and NJ stores which have a very limited selection and tend to push only this one brand as the path to musical nirvanah compare our approach which is to seek out the most unique and highest performing brands in the market and offer people a choice of what product that they may like as many people have different tastes so we carry:

ATC
Legacy
Rethem
Paradigm
Gradient
Cabasse
KEF
Dali
PSB
T+A
NAD
NAD Masters
Aqua Hifi
Electrocompaniet
Lumin
Cary Audio
Unision Research
Nuprime
Micromega
Anthem
Naim
Cambridge Audio
Manley Labs
Conrad Johnson
Parasound
Sythesis Italy
Light Harmonic the Davinci
Innious Zenith Music Server
Merrill Williams Real 101 Turntable
Mytek

These are just some of our lines and unique products on display, we have four sound rooms with one room being a dedicated Home Theater room.

Stringreen you should really stop by and listen to a pair of Legacy’s Signatures, they put to shame many of the $14k loudspeakers on the market and cost $7k, and the new Rethm Bhava’s would shock you at how real and musical they sound and they are $4.2k a pair, and you can drive them with a 10 watt amplifier,  the Legacy Aeris at $25k is one of the most amazing loudspeakers on the market, and comes with a room correction processor, preamp and dac, and boy do they give many highly regarded $30k to $60k loudspeakers fits.

In fact we have three of the highest rated loudspeakers in the $20-40k price range, the Legacy Aeris Absolute Sound Recommended  2017, the KEF Blade, and the Absolute Sound Recommended 2017 Persona 9H.

Perhaps the more you find out the better.

Check out our video which was shot about 1.5 years ago to give you an idea of what our store is like, it is one big audio candy store with lots of really cool gear from $500.00 streaming speakers to Home Theater.

This is why when someone actually comes to our store they rave over the experience.

https://www.youtube.com/watch?v=1NPIn3pEmI4

Dave owner
Audio Doctor NJ

Dear Jtrelin,

What a lovely sentiment. Let get the facts straight.

First of all we do get a ton of emails some which get stuck in spam so it is possible that yours were ending up in there, we are also a small comany with two - three employess so much of our time up to this point is or was spent working outside the office installing systems for our clients.

Secondly, you miss one key fact, you purchased a product directly from Canada, for whatever reason, that makes it a "gray good" which is what a product that bypasses normal distribution is called, and you are acting as the importer.

We are not required by any dealer agreement to service a product you did not purchase from us, and that includes all dealers unless you are a service center which we are not. We sell and service equipment for our clients and our service to our clients is above board.

We secured a no cost a newer intergrated amplifier for one of our clients when their unit failed. we went to his house, picked up the unit, provided a loaner, has his unit repaired redelivered it. When it failed a second time we worked with the manufactuer to upgrade him at no cost to the next model which was more expensive.

We normally go out of our way to take care of many people even ones who are not our clients, however, some people rub us the wrong way and this is not a New York thing.

The fact that you think, " are entitled to service " because we sell the same product is ludicrious, and shows what kind of small minded person you are.

Good for you that you found someone in Flordia to take care of you, we being a small company do not have the latitude to service people that our not our clients, nor do we have the resources to be able to take in repairs from clients that our not our clients just because we sell the line, we sell over 60 lines of gear can you imagine the time, paperwork and shipping costs engendered if we just took in and serviced for free products not purchased from us and that were imported directly by the client?

Yes there are times when we started a new relationship with a client out of a service call, but most people understand civility and what is proper and what is not as well as what they are entitiled to receive.

Sometimes being nice works try next time to see things from the other side before you try to denegrate their business.

You are not entitled to anything a relationship starts with a covenant sorry we go out of our way for our clients, who have an understading of what is right and proper.

We have a 4.9 rating on Google no store in the A/V business in the New York metro region scores higher.

Our ratings are due to many satisfied and happy clients, who have all purchased products and systems from us.

Good luck in your future purchases.

Dave Lalin, owner

Steve, you are spot on!  A good salesman is someone who educates as well as asks questions.

When we spec out a speaker system we ask questions:

1: Room size
2: Matching gear
3: Type of music you listen to
4: Visual or size preferences and or requriements.
5: How loud do you play?
6: Do you have a sonic palate preference ie a warmer or more detailed sound?
7: Image specificty do you like? Ie a big soundstage without focus or more focus image?
8: Bass response you are trying to create
9: Price range
10: What kind of speakers do you presently own along with the rest of the system and what do you like and what are you desiring to improve?

What we find facsinating is how many people just blurt out over and over again on these forums the same set of speakers that of course they own therefore they are right for everyone.

For this reason we sell lots of different brands of loudspeakrs because one size does not fit all.

Dave and Troy
Audio Doctor NJ

Rbstereno, it is not a matter of prejudice, we have discussed on show reports that we have heard and liked many products that we don't stock, which include WIlson and Rockport for example.  We stated in our Axpona report how good the latest series of Wilsons sound and we don't sell the brand now do we? 

We have also on occasion recommended people check out other dealers as well as our shop in discussions.

We as a dealer choose our products because we feel that they offer things the other products don't, for example Revel doesn't offer a loudspeaker which has the room tuning capabilities of a Legacy or a Paradigm, does that mean we feel that our speakers are "better" it really does depend on what you prefer, in our mind the Revel although still excellent is outclassed by the Paradigm in terms of drvier technlogy and a few other advances. 

We have one of the largest assortment of reference loudspeakers in the NYC area which include the Kef Blade, the Paradigm Persona 9H, the Legacy Aeris, we will be moving into the Vimberg line in 2020 and the Alta Audio Diamond Hestia as well.  

Does that mean the Paradigms sound better that is up to the user. The Pardigm's when everything is right with them sound remarkable whien not correct they sound foward. In terms of imaging, bass response, resolution they are state of the art, however you still need to like the overall presentation.

Our approach is to offer clients choices and not to try to ram one particular brand down peoples throats as a famous NJ dealer tends to do with one particular brand of loudspeakers.

If you ask us which is our best loudspeaker we reply which is the best car a BMW, a Mercedes, an Audi, Cadilliac, Lexus, Infiniti, These statements that one loudspeaker or product is better is just stupid, all of the products we sell as well as the other dealers are all oustanding, as a dealer you choose products based on a whole slew of criteria.

As per putting this client down, hardly, if you read his comments he felt he was in his own words "entittled to get service from us because we are a dealer of that product." 

Doesn't sound like a person who will be flexible or willing to see things from anothers perspective.

Also for the record we have assisted many clients with repairs from gear not purchased from us, this particular client rubbed us the wrong way and in business as with any relatioship there are occassions where things don't work out and for this we are sorry that things didn't work out for this person with us. 

Dave and Troy
Audio Doctor NJ