A Great US Company


There's a lot of talk here about companies with good (and not so good)service. I just want to give a shout out to Vornado Fans. I've owned one for several years and it developed a noise at low speed. I e-mailed the company and was informed that it was guaranteed for life and all I had to do was send it to the company, no receipt necessary. About 2 weeks later, it arrived at my door in like-new condition - no return shipping charge and a 20% off coupon on my next Vornado purchase. There are still companies that do it the old-fashioned way. First-rate products and lifetime free service. Makes me proud.
chayro

Showing 2 responses by snofun3

Backcountry.com
Steepandcheap.com
Sierratrading post.com

Spectacular customer service.
Concur on Comcast. I will NEVER, EVER have them again. Lied about the $200 rebate I was supposed to get (took it to their CEO level and got a token back), then when house was rented to a graduate MS nerd and we couldn't get internet, they said everything was fine, it was on my end.

Next to Aetna one of the worst companies. They should be ashamed of themselves.

But we're on best, so more are Mountain Hardwear and Arcteryx. Lifetime guarantee, no questions asked. Oh, and throw EMS and REI in there too.