I'll jump on this bandwagon, and give a shout out to Shari as well. She provided me with an astounding level of customer service, and also took care of some potential problems for me with grace and true concern. And I also told her that I had purchased my speakers (CS3.6) used. I had been a Thiel fan for years before I was able to afford them, and I am even more entrenched now. The fact that they make some amazing speakers certainly helps, too!
It is refreshing to know that the "art" of customer service is not dead!
Tom.
It is refreshing to know that the "art" of customer service is not dead!
Tom.