bcgood
Responses from bcgood
| Grado Customer Service (Bad) I finally got a super short email basically saying it takes up to 10 business days to refund my card. Not sure why they ignored my other emails or took so long to get back to me. I really don't think I've encountered such bad customer service in a... | |
| Grado Customer Service (Bad) Welp, I returned the headphones over a week ago. They emailed me back pretending not to receive any of my prior emails. I had to explain once again why I was returning them. I kept it short and simple just letting them know they sent me brand new... | |
| Grado Customer Service (Bad) I purchased them new direct from Grado Good news is it looks like they finally emailed me a label to send them back to them. | |
| Grado Customer Service (Bad) oddiofyl, yes I was surprised because I had read several positive anecdotes such as yours. Not sure if something has changed over there or not or maybe I just got unlucky who I ended up dealing with. Not really sure | |
| Grado Customer Service (Bad) Yea Ella, I was thinking the same thing. I will do that perhaps or just pay out of pocket to send it back to them. But the way they've been acting I'm almost afraid if I send it back to them they'll pretend they didn't get it or something. I still... |