Who Has The Best service department

Unsound,

I guess YMMV is the rule! I had issues with 2 different Arcam products distributed by ASL. Both were purchased second hand and I sold them here on AudiogoN. Both arrived broken when I sold them and both were repaired gratis by ASL even though ASL was fully aware of the second hand status of the products.

When I called, I think I spoke to a gentleman named Pat (it's been a few years, so not sure about this). I think he was the owner or a pricipal in the company. He took great care of me (and the 2 people I sold the product to...). Heck, ASL saved my perfect sales feedback as both of these instances could have turned out badly and both ended up as positive experiences.

Enjoy,

TIC

Save the last for best! KRELL, all the way, some really down to earth people work there with you. To many to mention The Best, YOU TO DAN!

Blue Circle Audio...

Gilbert has been very helpful on numerous occasions.
When ever I have phoned or email Gilbert usually is the one answering.

Top notch customer service....

Good service work does not necessarily go along with high product quality. (It's been noted that the worst hockey teams often have the best goalies). The local Panasonic authorized repair facility did a super job on my plasma display, in about one week, even though they had to order a board from wherever boards come from.

Quad is legendary! Anyone can deny that?