2. cables
  3. 1006989582

Tara Lab cables have bad quality control?

I bought a pair of Tara Lab Air2 cables, after I installed from preamp to poweramp, it came out very loud noise, blown out my Dynaudio 3.3's tweeters, then I tried my old cables, worked fine, I took it to the dealer I bought(San Fracisco Stereo), the salesman tried it again, came out very loud noise too, he thought the shielding of the cables may damaged, this was the 2th pair Air cables got problem, first pair had no signal, this tim they agreed to change a new pair, but they refused to reimburse my tweeters, has anyone have this kind of problems?

Bill
johnc
johnc OP
9 posts
 
Thanks for everyone, Erik told me that I can get store credit for one of two tweeters, but I don't want to buy anything now, he said I can't get cash reimbursement, aslo because I post this on the web, I only can get credit for half of my loss, if I make more posts, they will give me zero credit,
I get nothing to cover my loss so far.

Bill
cornfedboy
1,645 posts
 
hmmmm. i always thought it was sticks and stones. i guess sf stereo is so afraid of public exposure, that words count too. SHAME on you sf audio. your beer belly is spilling over your belt. the girdle doesn't help. -cfb
mbolek
164 posts
 
What happens if Erik posts again from SF Stereo. Does that mean you'll get twice as much credit....

It is absurd that this problem can't be revolved without you posting your displeasure on the various forums. I would have hoped that SF Stereo would be more professional. Just another reason to avoid doing business with these guys. Maybe Kerry Blessing (CEO) will finally wake up and realize that treating their customers this way will eventually lead to no customers.

mb
johnc OP
9 posts
 
The store manager Erik called me this morning, said I can't walk to the store from now, didn't mention my tweeters, also want to give me refound for 3 pairs cables I bought from the store, then hangup the phone, hay Erik, I'm not allowed to walk to your store, how can I bring the cables? do you want to meet me on the street? this is really BS!

Thanks, everyone

Bill
evo845
70 posts
 
SF Audios stand on this issue is a joke. But thats typical of high end stores now days. You may loose some money on this one but not as much has SF Audio, The way there going theyll last thru xmas MABYE.
Steve
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