Yet another Hum problem


Okay, here goes. I have a Monster 2000 power center. The ground indicator light shows that the outlet into which it is plugged is grounded. Other surge protectors also show the same thing. I have a Rega Planar 25 with a Rega cartridge, I have a Musical Surroundings Phononome phono preamp, a Krell KAV300i, CAL Audio CL 20, a crappy VCR and a crappy TV with cable. Everything is plugged into the Monster. When I turn the volume up I have a steady hum when the phono is chosen as the source. When the volume is set at the typical level at which I listen to records, without music playing, the hum is not audible, or just barely audible, even with listening very close to the speakers. The hum is steady and audible as I turn up the volume towards the midway point. There is no hum with any other source selected. I unplugged everything from the power center except the Krell and the phono preamp and the hum was still present. I tried cheater plugs, a different turntable, a Creek integrated that I have and the hum is still present. I tried plugging the amp and the phono preamp directly into the wall socket and the hum is there. I also tried different cables but the hum persists. Should I ignore it since it isn't audible when I listen to music? Is something wrong with the preamp (the dealer told he would swap it) or is there something wrong with the wiring in the wall? (I live in an apartment building) Thanks for your input.
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To add to this thread, I tried everything to get rid of hum. Power cord changes, ferrites, cable placement, filters, etc...Damned hum would diminish, but wouldn't go away completely. Drove me nuts listening to quiet passages, especially with my cherished vinyl. Took me six months to stumble across the source of the hum. The culprit? My DirectTV satellite dish. My audio system has nothing whatsoever to do with my video (the right way to go IMHO), BUT, my front end audio components share the same electrical circuit as my dish and television. Unplugged the dish, hum went away. The wife misses her movies, such is the price you pay, there's always the theatre nearby....Jeff
So far I have tried nearly every suggestion. Nothing has changed. I called a dealer who suggested that I ground the phono preamp to the Krell Integrated amp. I 'm going to try that tonight. I will let you know if that fixes things. Thanks for all the input.
If cheater plugs didn't work, then it sounds like you don't have a ground loop problem but a problem with trash coming through the electrical line (despite your Monster power center!) or the air into your system. Living in an apartment building, it's hard to be sure what kind of motors, fluorescent light ballasts, etc., might be feeding noise into your circuits. Have you tried plugging your power center into different branches (use a long heavy-duty extension cord) in your apartment to see whether any are quieter than the one you're using? Maybe there's a mess of wiring in the wall behind your system that's feeding noise into the phono circuitry. Try relocating the preamp or system somewhere else in the room (oh sure, easy to say). Or use some aluminum sheeting (home building supply center, stove-top anti-splatter shields, baking tins?) to shield the wall to see if that makes a difference. Who knows? This kind of problem is maddening. Count yourself lucky that the hum is inaudible while you're listening!
Have a read of the following webpage as this may help you. http://www.jensen-transformers.com/an/an004.pdf, regards, Richard.
Some follow-up. So far nothing has changed. I'm going to check the gain settings on the phono preamp. If that doesn't work, I'm going to call the guys at Jensen Transformers (see the last post before this one). If their little box has a money back trial period, then I'll try that. Thanks for all your suggestions.