XLO responsiveness

Pick up the phone and just call them. I have contacted them several times and had stellar customer service..

Chris

Chris: That may be, but they shouldn't bother with an e-mail address -- or post that someone will respond within 24 to 48 hours. Maybe they meant to write 24 to 48 days.

"Chris: That may be, but they shouldn't bother with an e-mail address -- or post that someone will respond within 24 to 48 hours. Maybe they meant to write 24 to 48 days."

I defintely see your point and I am not defending the fact that you did not get a response from them. However, sometimes websites get updated and errors do happen.

I see it two ways:

a) you keep waiting for a response.

b) call them, get your questions answered and maybe let them know that you emailed them and never heard back..

Cheers,

Chris

Chris: You're right. But there's another option. I can choose to buy a product from Cardas, Acoustic Zen, Audio Magic or any one of the numerous high-end makers of great products who value their customers (and potential customers) and respond to phone calls AND e-mails within minutes. Thanks.

I think you should do whatever makes you happy.. LOL..

Good Luck!

Chris