Avalon Acoustics reputation

Avalon Eclipse 

what a beautiful sounding speakers.

i think it was the best model in their line up.

No experience with their service department.  I just think they're the Gold Standard for home audio.  I absolutely love how they sound.  I wish I could have afforded them.

I run a set of Linkwitz Orions, which to my ear, sound very much like the Avalon loudspeakers I've heard, so they're my "forever" loudspeaker.  The Linkwitz LX521 system would also be in that class.  Because they are a DIY system, you are your own service department. 

It's my intention to audition Avalon speakers as soon as i can.

One respected audio friend has the PM3, another the Osiris. Which are on my shortlist as potential replacements for my current Focal Stella Utopias.

In fact they might be the only speaker on that list that aren't dipoles or omnis.

In truth i love my Stellas so much i simply haven't gotten around to it.

A few years ago I owned a pair of their Isis speakers which I liked very much, however the diamond tweeters blew out and they wanted $10,000 for a replacement pair of the Acuton diamond drivers. I sold the speaker and said I would never have anything to do with Avalon again and that still is my stance. They make a good speaker, however they will kill you on a repair. There was also a real sense of arrogance with their customer service people.