Interesting Fed Ex encounter...


So I was offered to do a little review on some Fritz Carreras last month and it was time to send them back.  I’m stuck at home with a broken leg so Fritz was kind enough to have Fed Ex pick them up at my home.  So, I had them all boxed up and ready to go on Tuesday. Fed Ex comes to the door and I have him come in and grab the box (he did not know what was in the box, just a plain u haul box).  I didn’t even think to ask if I had to sign or if I could get a receipt (mistake on my part no doubt).  Just me snapping a pic or taking a video would have been smart.  Fast forward to today (Friday) and apparently Fed Ex says they came on Tuesday, no one was home, so they came back Wednesday; no one home again so they cancelled the pick up.    Interestingly, fed ex did come back Wednesday and Mom answers the door and informs the Fed Ex gentleman that the package was picked up Tuesday.  The gentleman responds “hmmm, I was off Tuesday”.  
So as of today, Fed Ex apparently has no record of anything being picked up.  Well crap, I’m freaking out, Fritz is concerned obviously and I’m at a loss.  So I start texting all my neighbors to see if anyone has something on camera and sure enough, my neighbor 2 doors down has time stamped video of fed ex pulling up, coming to my door and then struggling to carry the large, 65 pound box back to his truck...  

My neighbor forwarded me the video which I forwarded to Fritz...

My advice is to not let this happen to you and mg question is where do I go from here?

What a mess!
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The video showing a man in a FedEx uniform get out of a FedEx truck going in your house and carrying the box to the truck should be enough.  Call FedEx find where to email the video. They have tracking in those trucks they should be able to figure it out. At least UPS has tracking I assume FedEx does too. 
@djones51,
I’ll talk to Fritz later and get more info then I’ll do exactly what you suggested!  👍

Thanks!
Unlike UPS drivers, Fed Ex drivers, at least in the past, have been independent contractors who own and maintain the trucks they drive.  Their system is probably less centralized with some overlap of territories and even competition, but not sure on that.  This may explain the different invoice and receipt standards on how several drivers could show up without knowing of one another.  Best of luck.  
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Actually the Post Office is the best service. They never lose anything, dude. Got spell checker?