New Terminator...
I was looking forward to posting a review of my newly arrived Terminator. Unfortunately, upon plugging it in there was a terrible transformer hum. I went no further, made no other connections. Back in the box. Emailed Alvin. Waiting to hear back
After waiting weeks and sitting all day waiting for delivery, such a disappointment. Now I have to box it up, and go through the return rigmarole. Not to mention the added wait for it to get shipped back and forth.
I’m hoping for a new replacement or possibly a refund. Somehow it doesn’t seem right to have a brand new $5K unit you haven’t even listened to in for repairs....makes it seem like a refurb.
Surprised the unit was sent in this condition. The hum cannot be missed. Supposedly they burn these in for 100 hours prior…(before anyone asks, it’s not the mains. I have two other dacs and tens of thousands of dollars of other equipment. Nothing else hums. Newer house, great utilities.Two separate lines in the room. The dac was completely isolated. Nothing else was plugged into it whatsoever)
Sorry to vent, still fresh. Frustrated and disappointed. Will keep you updated.