@jayctoy @grannyring
For now, the warranty will be handled directly by us.
In event of the unit is faulty within 30days, we bear all cost to replace it, one-to-one. Thereafter, within a year, the customer bears the cost to ship it back to us, and we shall repair and return it at our cost. Details can be found here.
p/s: We may have US local partner(s) soon to address the repair/ service concerns. The online direct sales business model remains the same though, i.e. customers to buy directly from us.
May reach out to me via email to discuss further.
Many thanks.
Rgds,
Alvin @ VINSHINE
For now, the warranty will be handled directly by us.
In event of the unit is faulty within 30days, we bear all cost to replace it, one-to-one. Thereafter, within a year, the customer bears the cost to ship it back to us, and we shall repair and return it at our cost. Details can be found here.
p/s: We may have US local partner(s) soon to address the repair/ service concerns. The online direct sales business model remains the same though, i.e. customers to buy directly from us.
May reach out to me via email to discuss further.
Many thanks.
Rgds,
Alvin @ VINSHINE