Their service used to be great (Luke personally delivered a pair of amps to my house), but they've now limited transferrable warranties to the first re-sale, and that decreases re-saleability. And with their success and higher volumes, it's harder to give personalized service. This is understandable. But overall, as the owner of 3 VTLs, I was happy with their somewhat low-urgency approach to service.
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- 45 posts total
- 45 posts total