Audience customer service...A+


I think it is very important to let members on A'gon know when something goes WELL...not just rack up problems.
Well, Audience twice has provided me with OUTSTANDING service on their products with no questions asked and no charge,even though it has been a HELLUVA long time since I bought my cables
Nice to know that they are there for you...a class act!
Thanks all guys and gals Audience!
atomickid
I second that! I sent a couple of pairs of cables for an "E" upgrade and the folks at Audience couldn't have been more accommodating. It's kind of neat when the president of the company personally answers the phone and is willing to talk shop and make you feel valued as a customer.
Yep- My one experience w their customer svce was way above and beyond what I (or anyone else) had expected. Hat's off to one of the good outfits in this biz.
They sent me cables to audition and didn't even ask for a deposit. My local dealer wanted to charge 2000.00 on a credit card before I could try them. For now on I am going to try and deal with companies that make their own product and not retailers.