There was another episode, not a failure, but idiots at SOTA. I bought their Time Domain speakers from a local dealer and had problems getting them in the right spot, then problems finding the right seat height. I ended up having to sit on a bar stool to get the sound to where it gelled. When I made comparisons with the ones in the store, I gave it up to the problem being my room.
The sales rep at the store was a woodworker and proposed making some new enclosures for the speakers with exotic woods. When I removed the old drivers and crossovers from the old enclosures, I was shocked to find some crossover componenets missing from the board on one of the speakers. I called SOTA and they said it was no big deal and shouldn't make any difference!
In the end my insistence showed this was the root of the problem I was dealing with for a year and a half.
The sales rep at the store was a woodworker and proposed making some new enclosures for the speakers with exotic woods. When I removed the old drivers and crossovers from the old enclosures, I was shocked to find some crossover componenets missing from the board on one of the speakers. I called SOTA and they said it was no big deal and shouldn't make any difference!
In the end my insistence showed this was the root of the problem I was dealing with for a year and a half.