I see here that the speaker has an unusual terminal configuration. Are you sure that you have them connected properly?
Assuming that you are not biwiring, and that your speaker cables are unshielded, the two red terminals should be connected together, perhaps with a metal jumper that was supplied with the speakers, as well as being connected to the red (+) output terminal of the amplifier. The two black terminals should be connected together, perhaps with a similar metal jumper, as well as being connected to the black (-) output terminal of the amplifier. The green terminal should most likely be left unconnected, assuming your speaker cables are unshielded.
If you have left one of the two red terminals and/or one of the two black terminals unconnected, it would definitely account for the problem.
Regards,
-- Al
Assuming that you are not biwiring, and that your speaker cables are unshielded, the two red terminals should be connected together, perhaps with a metal jumper that was supplied with the speakers, as well as being connected to the red (+) output terminal of the amplifier. The two black terminals should be connected together, perhaps with a similar metal jumper, as well as being connected to the black (-) output terminal of the amplifier. The green terminal should most likely be left unconnected, assuming your speaker cables are unshielded.
If you have left one of the two red terminals and/or one of the two black terminals unconnected, it would definitely account for the problem.
Regards,
-- Al