Used PS Audio Items

I too want to chime in on the negative comments about the service by PS Audio.  I find them great at CS and have never had an issue.  They take care of their customers but  there will always be people who are unhappy with them.  I run a clothing store and while we bend over backwards to make our customers happy,  there are times when we cannot do what they want (like replacing a five year old pair of shoes for example).

@jjss49 

"why are so many people unhappy with their honda civics??? "

You are always the sense of reason :) 

 RE: PS Audio  "in the one case i asked for some support and some small items, they were very responsive and generous " 

My experience was equally positive. Perhaps even better - I purchased a used Perfect Wave DAC a few years back and customer service spent 15-20  minutes or so helping my through some of the set-up and configuration with JRiver software.

. 

I had p300 regenerator, stellar regenerator, Stellar Gcd, M700 monoblocks, dectet and other items. Purchased 50/50 new and used. Gear support was excellent and one time I had to send something in outside of warranty and purchased used, I was not charged for repairs or shipping back.

The gear served me well and the only reason I moved on, I wanted something even better (and a lot more expensive) 

When I traded in a piece of Musical Fidelity gear for a new PS Audio product, they told me the trade-in would be resold thru The Music Room, which is near by. I now have three items from PS Audio and n repair needs. Good folks.

I have had zero problems with my BHK 250 amplifier that was purchased new and matching By HK preamplifier. I am the second owner of the preamplifier. I have never had to contact their customer service department, however, I am very pleased with the performance and sound of my BHK gear!