UPS or should I Say Oooops


I had quite an experience in sending back a damaged amp which was sent to me via UPS back to the distributor via UPS. I went to the customer counter and even tho I added a 2nd box to the amp they would not take the amp w/o the orig box.

My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?
128x128justlisten
Bulldogger, i have NO idea of where your getting your information from about the handling of packages. Even if you did or do work there. While NOBODY in their right mind would purposely damage goods or "play games" in front of a supervisor, it happens there ALL the time. I have friends that work at several different UPS terminals and they tell me "stories" all the time. They have also told me that if i value something and ship it via UPS, i should send it via Air if i want it to arrive safely. Then again, who can afford air shipments for things like good sized amps, etc ??? It could literally add a couple of hundred dollars onto the price of the amp if going cross country and it is heavy. That negates the "bargain" aspect of anything that you've managed to find on the net for a good price.

As to RPS ground service, i have found them to be superior to UPS ground service in terms of "parcel abuse". At least the boxes don't look like they were drop-kicked when delivered. I have NO idea as to how they handle claims though, as i have never had to file a claim with them.

For the record, i do run a business and get packages in on a daily basis. Any courier is capable of destroying a package. If you pack things going out like you would want to have them coming in, you'll probably be okay. It's cheaper to pay for some extra weight and packing materials than to have to give up the time, hassle and headaches of dealing with a claim. Sean
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In reply to Evansdad's post of 04/03/01...the reference to "what's wrong with unions", I would submit, is misinformed. There exist a significant number of American citizens, affiliated with unions, who are industrious and exhibit a work ethic which others should perhaps emulate. -Sam
I have yet to meet/see a union member who is both industrious and efficient in their work habits. Unions generally result in a decrease in productivity in a work place. It encourages complacency and discourages the worker to display any initiative in the work place.
I respectfully disagree. I am not prepared to utilize this forum as a vehicle for a marginal debate regarding the value of labor. Sincerely, Sam.
c1ferrari, ya never know - mebbe nounion really never *has* met/seen an industrious, efficient union member. some people are like that. ;~)

but, ya know, *i* tink some union guys work hard, some are lazy - yust like everybody else! :>) i know i've seen both kinds, in both places. hey, mebbe someone should do double-blind abx testing to see which group is more industrious! ;~)

regards, doug s.