TMR Audio; Never Again


First off thanks for the community for trying to help me with the Aurender A10 over the weekend, though I never did get it to play music. Turns out it wasn't my incompetence THIS time, it's defective. I just spoke to Ari from Aurender who DID call me back, TMR never did, still waiting. TMR was uncooperative ignoring me totally. Never again!

joeyfed55

Having purchased many items from TMR always had a great experience my brother purchased an amp that was used after a few years a problem developed with the Motherboard they also informed my brother they didn't warranty used equipment however he spoke with a tech who had some very good suggestions as to what it could be.  I have worked with Nick for year's he has helped me avoid some costly mistakes when my knowledge was lacking 

Also a big fan of TMR, I think I've purchased 30-40% of my equipment from them over the years.  I did have a problem with a streamer I bought from them a while back, and they were responsive and made things right for me.  It did take a couple days with emails etc to resolve things, but imagining their business, this makes sense to me, and wasn't a big deal.  I think the value they provide far surpasses the very slight inconvenience of waiting a day or a weekend for a response.  

Another very satisfied TMR customer here.  I have purchased several high end pieces of equipment from TMR.  All better than advertised.  They are my first stop when shopping used equipment.  Buy with confidence.