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The Cable Company advice?

Anyone have experience (good/bad/meh) with consultation advice from The Cable Company?

I asked for a recommendation for 8’ speaker cables from a $20k integrated to $35k speakers. Their reply was a long pitch about their lending library. When I asked for a specific recommendation they suggested a $750 pair of cables. When I replied that my budget was $2,500 to $5k with some specifics about air, soundstage, bass clarity, etc. they suggested one step up the line to a $1,500 pair.

Considering all the high priced cables they offer I was surprised and a little skeptical. 
 

Does anyone have experience with them to share?

tcbrinkley
phishhhhh4's avatar
phishhhhh4
155 posts
 

Tried once

Very pushy service

Ignored my reasons for contacting them. Tried to sell me a bunch of other stuff.

Thought they were more $$$ than other places 

So no go for me

chrisoshea
484 posts
 

The Cable Company has  been great with recommendations from my experience. My bad experience with them came when I returned a pair of speaker cables that were not properly manf. The Sales rep would not return my calls/emails (the return would ding his commission) and I had to ask another rep for help. I hope the guy who was a poor sales rep. was let go but I have no way to find out.  

chrisoshea
484 posts
 

I would take it as a positive that he didn't recommend cables costing your upper $ limit. I would NOT be confused by this.

sudnh
127 posts
 

Yes they are good and I have used their inputs and lending on several occasions. But they don’t know all equipment and anyone who is into high end and listens carefully knows that on some occasions components & cables don’t play well together. That has been my experience and a few times I have selected an alternate to their top recommendation. 
 

They recommend and lend anything they have so you can try and compare at home in your audio setup and then buy or not buy at all….  So what’s the issue? 

puntobasta
18 posts
 

my experience has been frustrating. never have made a purchase.

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