The only thing that was missing when I opned the box was the hefty bill I had been expecting, so I called Spica again to ask how much I owed them and their reply was - ZERO - they didn't even charge me for the return shipping !!!
How about that for customer service on a pair of $500 speakers that I didn't even buy new?
...no wonder they went out of business.
I am still kicking myself - I lived in Albuquerque, NM for 8 years and never picked up a pair of Spicas. I retrospect I really regret that one.