Shipping Speakers & Big,heavy items

Thanks for the useful information!

I wish I had known better.. still stinging from my shipping disaster... See “Virtual Systems” scroll down to the big crate entitled “Lissnr’s Apogee Shipment”. 😱

I couldn't find your post lissnr, but I assume your experience was the same as mine...

I just shipped two Tekton tower speakers through Fed-Ex home delivery (as it turns out, this is the same service that Tekton used to originally ship them to me). I used all original packaging (protective plastic, foam inserts, boxes), and the boxes had "Fragile" "Do not drop" "High end furniture" all the way around both of the boxes.

When the buyer received the items, both boxes looked like they had been either thrown or dropped with no care taken whatsoever. Both speakers had extensive cabinet damage and are now unusable in the current state. I would post pictures if I could. Has anyone else experienced this type of handling before?

You shipped on a pallet or parcel( just box?)

If you shipped just box, you got the normal. If you see how oversized packages in Parcel are handled, you would never do it, again

they physically throw the packages down chutes and into plastic carriers from 3-10 ft, plus they are frickin heavy and they don’t want to do it

freight on pallet is only way, that way fork trucks can be used

sorry

jeff

ps: insured?

We did get the insurance through this site thankfully. It won’t cover the $200 for shipping or recover the quality speakers unfortunately...
I am surprised that the manufacturer used the same shipping service and the original purchase arrived in excellent shape. Lesson learned though.