I purchased a Primaluna Dialogue Premium preamp about six months ago.
I ran into a bit of trouble with it early on and Kevin Deal took care of it. He spent a lot of time on the phone with me and arranged a local inspection and repair. It turned out to be a bad capacitor, which was replaced, and it is running just fine now.
The Dialogue Premium replaced a W4S Preamp. Both are very resolving but the Primaluna has more life to it and you can see deeper into the music. I had a Prologue One in my system earlier and the Dialogue Premium is much more resolving than the less expensive unit.
The rest of my digital system is Cullen cables, a Ric Schultz modified Oppo 105, W4S ST1000 amp, and Maggie 3.6 speakers with one DWM woofer (I am looking for another used DWM).
The old adage is true that some recordings sound good and others sound bad. The Dialogue Premium will let you hear vocal syllibance if a recording is a little bit too "hot".
My system tends towards the lean side of neutral and I installed two GE 1950's 12au7's, which added the bloom and substance that I wanted to hear.
The Dialogue Premium is a tank at 50 pounds with separate power supplies and tube rectification. For what it is worth, the technician that worked on it said that it was very cleanly laid out and the workmanship was of high quality.
I am happy with it and would think that my next upgrade would be some thing other than the preamp.