pass labs x250 talon khoruses and bat vk-40


i finally got a pre amp , bat vk 40, the sound is really harsh, guess it needs to break in still , my question is
can my xlr cable b out of phase? can the 'HOT' pin be pin 3
and not pin 2 ?
and also...should the needle on my pass labs x250 jump all
the way up when i crank the volume up , i like to listen to music very loudly, and i heard once that this needle should stay static, is something wrong with this brand new amp?
thanks a bunch to all you guys that helped me choose that pre amp..im sure i love it eventually -)
dave4u
If the BAT is really brand spankin' new out of a sealed box then you really need to break them in.

A few more questions what brand of cables are you using? and what power cord or power conditioners?

Are you still using the Rega for source?
Pass is pin 2 positive. BAT is pin 2 positive also but has measured pin 3 positive. Contact your dealer or get an electronics friend with a MM or DMM to measure.
i'm still using the rega planet 2000 as a source,
my cables r inexpensive mid-fi ones (thinking about replacing to homegrown audio cables silver lace xlr and rca

will a standard xlr cable do the job here or the polarity needs to b inverted? (the above issue again, im all confused now) (pass pin 3 positive while bat pin 2 is positive)
thanks
David
Pass as follows
Pin 1 ground
Pin 2 Normal input or positive input
Pin 3 Inverted input or negative input