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Need help/advice from Bryston owners

A couple of days back my 2 year old 14 BST went up in smoke with an impressive firework display. I bought the amp from the authorised Bryston dealer in New Delhi, India, where I live. The dealer informs me that the malfunction was probably caused by a shorting of the speaker terminals and hence is not covered by the warranty.I am not sure what caused the malfunction;but what are the fuse and the circuit breaker switches meant for?
I have a $300 Marantz receiver which goes into standby if the speaker terminals are shorted. Would imagine that a 6k amp would have similar technology.
Would appreciate any advice/ suggestions.
Many thanks.
Sunnyboy 1956
128x128sunnyboy1956
raquel
841 posts
 
Call Chris Russell at Bryston and tell him your story.

The number is on the website at www.bryston.ca
keneallyfan
26 posts
 
I would contact Bryston directly. Your dealer is feeding you baloney.
docsavage
109 posts
 
Bryston gives a 20 year warantee.
I shorted my speaker terminals. Sent the amp for repair and was completely covered by Bryston warantee.
Excellent service from a great company
teajay
1,689 posts
 
Sorry that your amp went up in smoke. However your dealer's explanation is a punch of bull-crap. Regardless, of what caused the malfunction call Bryston, as Raquel suggested, they are a great company and will address your problem. As far as your dealer, I know I would not be a patron of his store anymore if this is how he handled this difficulty. CALL BRYSTON-forget about the dealer.
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